Frequently Asked Questions

Student Accounts

When will I receive billing statements?

How do I view my bill online?

How often do you send bills?

When are payments due?

What are my payment options?

What if I can't pay by the due date?

Why do I have a negative balance?

How can I authorize my spouse or parent to receive information concerning my student account or financial aid?

Financial Aid

What type of financial aid is available?

Are there any scholarships available?

How much financial aid can I expect to receive each semester?

What is the "Cost of Education"?

What is "financial need" in terms of financial aid?

Do I need to complete the FAFSA every year?

Should I use the IRS Data Retrieval Tool?

How do I order a tax transcript?

What is the school code?

How many units do I need to be enrolled in to receive financial aid?

What happens if I drop a class while receiving financial aid?

Should I register for the entire semester's classes at once?

How does PLNU get the money from my Direct Loans?

When are the disbursement dates?

Why are the disbursement dates so late in the semester?

How do I do my entrance counseling?

How do I sign for my loans?

How do I claim my loans?

Why haven’t my loans posted?

What is a dislocated worker?

What is Satisfactory Academic Progress (SAP)?

Refunds

I applied for financial aid in excess of my tuition and fees. When will I get my refund?

Should I save this refund check to pay for my next semester?